How can I check on my orders?
We offer online order status, a feature that will let you check on your past and pending orders.
You will need to sign into your account, once you have signed into your account, just click "My account" link at the top right of any page, then choose "View my orders", this will take you to the order status page, where you can view the details of past or pending orders. Click on the order number you are inquiring about, or the corresponding "Check your order" link.
When viewing your order status, you'll be able to see which items have already been shipped and thoes which are still in process.
Can I track the package?
If your order was shipped by UPS or Federal Express, we will include a tracking number and a link to track your order.
Is it safe to use my credit card?
Yes. We use the latest encryption technology to keep your information safe. We guarantee that each purchase you make is protected and safe.
You can also read more about "buy safe"
What are my payment options?
We accept American Express, MasterCard, Discover, Visa, Diners Club, JCB, PayPal.
We accept wire transfer/ TT for wholesaler's orders; if you are a wholesaler please contact us before you place your order
What are my shipping options?
We ship our products around the world, using a variety of shipping options and delivery methods. Learn more about shipping options.
How long it will l take me receive my order?
We commit to deliver after 14 days from your order, we will do our best to deliver even before this period and we usually do so. For specific or big project orders the delivery time could change.The total time it will take to receive an item is determined by the delivery method you choose.
Cancelling or modifying an order
Once your order has been accepted and scheduled to ship there are limited modifications that you can make to your order. Therefore we suggest that you re-check your order before making it.
To determine if any of the items can be cancelled or modified please contact us
What happens if an item in my order is out of stock?
We don’t have "out of stock" items! We will produce the item especially for you.
How do I contact Pop Art Decoration?
Just click here to contact us and tell us your concern, and we will be in touch with you shortly.